Refund policy
At SKURTFITS, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we accept exchanges under the following conditions:
-
Wrong Item Received: In the rare event that you receive an incorrect item, please contact our customer service team within 03 days of receiving your order. We will arrange for the correct item to be sent to you and provide a prepaid return label for the incorrect item.
-
Size Exchange: If the size you ordered doesn't fit as expected, you may exchange it for the correct size. Please contact our customer service team within 03 days of receiving your order to initiate the exchange process.
To be eligible for an exchange , your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To initiate a exchange, please contact our customer service team at [contact email/phone number] with your order number and details of the item(s) you wish to exchange. Our team will guide you through the process and provide any necessary assistance.
If your exchange is accepted, the shipping company we work with will sent you someone to pick up your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at skurtfits@gmail.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.